• 80 percent of our communications post sale are via text message.
• We don’t do refunds.
• All payments are considered rental until the last cent is paid, which then converts rental to ownership.
• Retention of title applies
• We have a zero tolerance policy on non-payment, termination (repossession) is non- negotiable
• We use GPS tracking on each vehicle but only when we need to terminate the contract.
• We are a one key per car operator.
  
• It’s a criminal (fraud/theft by deception) act to sell the vehicle before your contract is fully paid or to withhold or disappear the vehicle.
• The lump sum payment in 2 years could result in you having to return the car if you can’t clear the balance. The buyout and the date it is due is non-negotiable.
• We don’t upgrade every client. We don’t offer any binding agreement to upgrade your car at the end of the contract.
• We don’t do walk ins to our offices.
• We only sell over the phone, never face to face.
• We never answer emails unless it has a mobile number included.